Judgemental - Member Support Specialist Arkos Health Employee Review

Growing organization with a strong focus engaging members in their healthcare journey. Excellent opportunity to work with a team that believes in reducing fragmentation and supporting members where they are to make healthcare easier.

fast-paced environment, consistently adapting to meet the needs of the member and their health plans. Requires a passion for serving others and a competitive spirit.

This was a great job until the office was placed on furlough. The benefits were good and so was the salary.

Worked long hours. Rarely got a lunch or break. No time to chart in the field. Had to chart at home on my own time because appointments were scheduled back to back and there was no allocated drive time to each appointment. Was offered to work in Georgia PRN and once the license was obtained was fired. The worst part was being told the company PTO policy changed in March 2026 while I was on furlough and I would not be paid all of the PTO hours I had earned. I was paid for 40 hours PTO and was not paid for over 45 hours PTO. When I went to look at my 2025 and 2026 paystubs the company zeroed out all of my PTO earned hours and year to date hours.