Pros
I joined Audible about 2 years ago. At first it seems a great place to work with decent pay. Getting stocks is also a plus. I started in customer service then moved to the sales department. The bonuses were great!
Cons
I see many problems with this place. The biggest problem as others have mentioned is transparency. There is absolutely none. You will work hard only to see others promoted who do less work. Projects are secretly handed out and promotions almost always come from them. Jobs are not posted and promotions are not based on real experience. It is a very stressful place to work as you will go through leaps and bounds to please customers when the company itself does not take their suggestions and constructive feedback seriously. They market to a target audience which is young and not really interested in audiobooks in the long run. Instead their audience is older people usually seniors who in many cases are not as tech savvy. These customers have become more frustrated as using the service has become more and more complicated.