Avoid at all costs. Wouldn’t recommend to my worst enemy - Country Specialist Audley Travel Employee Review

1.0
5 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Only pro is fam trip.

Cons

Cannot say enough terrible things. Management is a group of bullies. MULTIPLE chats have been leaked about managers saying nasty things about their employees. Pay is way below market standard, commission is insanely low, even though they make it seem like you can make a decent living. The company is pocketing most of your commission. These trips are also insanely overpriced for what they are. They call us “specialists” but most people don’t know anything but the basics about their assigned country. Overworking is not only encouraged, but expected. If the company is suffering, they blame individuals instead of looking within. Worst management I have ever encountered. Unprofessional, uneducated, undertrained, and overall MEAN. Forgot to mention: they hire about 8 new people a month, just to fire about 8 people a month!

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Audley Travel Response
2y
The culture we’ve created for our employees has been built over the last 26 years by listening and acting on their feedback, and with over 900 employees (some of whom have been with us from the start or have left and then returned to us), we take great pride in having created a professional environment where everyone feels listened to, valued, involved and where they can relax and have fun through numerous social events throughout the year in the workplace. We know that our people are happy working at Audley because we ask them that very question every quarter in our employee engagement survey, together with a whole host of other questions such as ‘feeling comfortable being myself at work’, ‘equal opportunity to succeed’ and what their relationship is like with their manager (do they feel supported, communicated to, does the manager have the right skills and abilities to lead the team and does the manager care about them as a person). We would take it very seriously if we received a complaint in the form of bullying and address any issues as soon as we were made aware of them. Diversity Equity and Inclusion is at the very heart of our organisation and every single employee understands the importance of inclusiveness and treating each other with the respect that they deserve. There are a number of avenues and options that employees can take to give their feedback and we would encourage the writer of this review to seek out those such as a HR business partner, a senior leader or a member of our Group Executive Board to discuss their individual concerns so the appropriate action can be taken.

Explore other reviews about Audley Travel

5.0
24 Sept 2025
Recommend
CEO approval
Business outlook

Pros

People and job benefits and perks are amazing!

Cons

UK owned company leading to some disconnect between the US market and UK run business

3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good benefits. Lots of training offered and FAMs are a great perk.

Cons

Company has gone through so many changes in leadership, along with a recent structural change to the overall sales and client experience that is largely negative. Company has met this downward spiral of false promises with “be more positive” emails and company meetings. Patronizing and insulting while expecting sales to continue to hit their goals or risk being terminated (like many have in the past few months).

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