employer cover photo
employer logo
employer logo

Automation Hero

Is this your company?

Toxic work culture - Anonymous employee Automation Hero Employee Review

2.0
22 Jun 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The product and market are hot right now, the CEO and product team have a great pulse on where the need is and are looking to act quickly to fill it. - Hard-working environment, in which everyone is expected to pull their own weight.

Cons

- Toxic work culture. There is always that sense of guilt and judgment if you leave the office before 6 pm. The CEO pushes everyone to work hard and even when something is accomplished, it is used as motivation to work even harder. Is extremely hard on all employees and can create hostility when in a negative mood. - No upward mobility. Career paths are stagnant and there is a much bigger emphasis on the product rather than ensuring that the people of this company grow. - The CEO fires people quickly. This is not even a 50 person company yet but already has fired several people. Either leaders have poor recruitment tactics or are too hard on people. - Send people into the fire. They will assign tasks and projects that are out of scope and experience level and expect you to succeed without giving you the proper skills/knowledge. - Claims they pay competitive wages. However, they offer below-average pay and have no meaningful benefits. - "Work hard, play hard" is the mentality here. You are expected to break your back for the company and expected to party all night.

avatar
Automation Hero Response
5y
It saddens us to read your review and learn about your unpleasant experience. We thank you for your feedback and take it to heart. Automation Hero is a young startup moving lightning fast and we know mistakes happen - we embrace them and support each other to learn, grow, and do better next time. We facilitate transparent discussions in our all-hands meetings and encourage all employees and contractors to communicate with their managers/leadership if they have concerns so we can address them in a timely manner. Please find our comments below that hopefully address each concern. -As you pointed out, the product and market are hot right now and our strategy is to see everyone who rolls up their sleeves reap huge success. We certainly are ambitious and encourage each other to take on stretch assignments and grow our careers by overcoming new obstacles. This sometimes does mean longer hours but we never try to impart a sense of guilt. We are all in this together. The challenges are matched by the opportunity. We are proud that our work ethic has resulted in our ability to keep everyone employed through the COVID-19 crisis. -We value diversity and inclusion and have policies to ensure all employees are supported around family, health, and personal time off. This is especially true as a lot of our colleagues are finding new ways to work from home due to COVID-19, including parents and caretakers. -We offer internal development training and opportunities through content created by our education team and through external training and career development resources. -It’s never our intention to “send people into the fire” but in a newly emerging market, there are plenty of uncertainties that we all tackle together and seek to learn from. -We are constantly researching market salaries in our multiple international locations to ensure we offer competitive wages and benefits. -We do not subscribe to a “work hard play hard mentality” and have many employees we value and support who choose not to participate in after-work events. However, we do like to celebrate our wins and holidays respectfully and responsibility though no one is required to “party all night”. Thank you again for your feedback and for the opportunity for us to reflect and do better as we grow. We wish you all the best in your future career endeavors.

Explore other reviews about Automation Hero

5.0
5 May 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a hot market, especially with the growing interest around ChatGPT. There's a lot of opportunity for growth - even in an economic downturn, companies will be looking for ways to cut operational spending or find new revenue streams, which automation, AI and document processing can all help with. As a relatively small company, we all have the ability to directly contribute to Automation Hero's growth and success. It's incredibly rewarding to see your contributions at work and know that you're making a difference. My colleagues are very smart and driven, which makes it fun to collaborate with and work alongside. It's super cool to work with people from all over the world with incredible experience that they're bringing to the table.

Cons

It's a fast-paced environment but that's typical of any startup. If anything, I have been challenged to constantly innovate and think outside the box. We're competing against companies that have more resources and brand recognition, but we're relatively new on the scene. I think of this more of an opportunity to show the market why they should pay attention to us. Plus, we're still nimble and can react faster to market changes, customer input, etc. as we don't have all of the red tape that bigger companies have.

3
avatar
Automation Hero Response
3y
"As a relatively small company, we all have the ability to directly contribute to Automation Hero's growth and success. It's incredibly rewarding to see your contributions at work and know that you're making a difference." This quote really illustrates what we hear often - people at Automation Hero like to have an impact! Thank you for the specific feedback and descriptions you offered. We also hear that the transparency this company has is very unique - many employees say they have never worked at a company with this level of transparency. We take it seriously that everyone here is an adult and can handle hearing the truth - we believe that transparency is also an invitation to dig in and maintain our areas of strengths and collectively fix areas of struggle.
2.0
9 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers and some learning opportunities in the role

Cons

Frequent priority changes, unclear leadership direction, and limited long-term growth opportunities

See reviews by: Helpful|Rating|Date|All