Your responses to bad reviews are great examples of why people are leaving Automation Hero. Employees have shared this feedback internally and were fired for it. When employees do not feel their voice is heard internally, they turn to Glassdoor reviews.
-- Constant Turnover --
About 15 sales employees have left Automation Hero in the past 8 months. With each announced departure, the CEO and CRO immediately degrades that employee on team calls and then threatens any and/all other employees of the professional and financial consequences that will be bestowed upon them, should they also resign. If you put in your two-weeks, you will be terminated before the two weeks are completed. This style of leadership often leads to abrupt departures.
-- CRO --
I believe the primary issue at Automation Hero is the CRO. He will come across cool and nice but you will quickly learn he is manipulative, ineffective, unprofessional, and embarrassing.
If the CRO decides he doesn’t like you, he will call your direct boss, teammates, and peers to talk poorly about you. He will then continue to ridicule and embarrass you behind your back and ask your teammates to share "dirt" on you so he can build a case to fire you. He constantly gossips/complains about the CEO, Head of Marketing, Regional Sales Managers, and Sales Engineers constantly. He spends a majority of his time manipulating data to make it appear as though he is good at his job, but everyone sees through the facade - aside from the CEO.
He is extremely untruthful externally. He tells potential hires and prospects, “we are working with so many global organizations and closing multi-million dollar deals daily.” The truth is, we have 5 customers total, not a single person in the US has ever hit quota, and we have lost more customers than we have gained since his arrival. You will be ridiculed if you are honest and/or direct with customers about use-cases that do not fit our product’s capabilities.
-- CEO --
There have been so many reviews on the CEO so I will keep it brief. He is just a technologist that shouldn’t be in leadership. I think he probably built a cool product but he does not have the social awareness or business acumen to go-to-market. We all could have accepted his shortcomings if he were not so dishonest and demeaning with his employees.
I encourage anyone considering sales at this company to look at the tenure of the team and ask yourself if this is a strong decision.