employer cover photo
employer logo
employer logo

Automation Hero

Is this your company?

Toxic Environment Perpetuated by the CRO - Anonymous employee Automation Hero Employee Review

1.0
1 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Product: The product roadmap is very exciting. If the product team is able to execute on their goals, this will truly be a next-gen technology. People: There are so many great people working at this company. The Regional Sales Managers are exceptional and the North American SE's are very intelligent and hardworking.

Cons

Your responses to bad reviews are great examples of why people are leaving Automation Hero. Employees have shared this feedback internally and were fired for it. When employees do not feel their voice is heard internally, they turn to Glassdoor reviews. -- Constant Turnover -- About 15 sales employees have left Automation Hero in the past 8 months. With each announced departure, the CEO and CRO immediately degrades that employee on team calls and then threatens any and/all other employees of the professional and financial consequences that will be bestowed upon them, should they also resign. If you put in your two-weeks, you will be terminated before the two weeks are completed. This style of leadership often leads to abrupt departures. -- CRO -- I believe the primary issue at Automation Hero is the CRO. He will come across cool and nice but you will quickly learn he is manipulative, ineffective, unprofessional, and embarrassing. If the CRO decides he doesn’t like you, he will call your direct boss, teammates, and peers to talk poorly about you. He will then continue to ridicule and embarrass you behind your back and ask your teammates to share "dirt" on you so he can build a case to fire you. He constantly gossips/complains about the CEO, Head of Marketing, Regional Sales Managers, and Sales Engineers constantly. He spends a majority of his time manipulating data to make it appear as though he is good at his job, but everyone sees through the facade - aside from the CEO. He is extremely untruthful externally. He tells potential hires and prospects, “we are working with so many global organizations and closing multi-million dollar deals daily.” The truth is, we have 5 customers total, not a single person in the US has ever hit quota, and we have lost more customers than we have gained since his arrival. You will be ridiculed if you are honest and/or direct with customers about use-cases that do not fit our product’s capabilities. -- CEO -- There have been so many reviews on the CEO so I will keep it brief. He is just a technologist that shouldn’t be in leadership. I think he probably built a cool product but he does not have the social awareness or business acumen to go-to-market. We all could have accepted his shortcomings if he were not so dishonest and demeaning with his employees. I encourage anyone considering sales at this company to look at the tenure of the team and ask yourself if this is a strong decision.

avatar
Automation Hero Response
3y
We are sorry to hear that this was your experience and we take your feedback seriously. Steps have already been taken to address the concerns raised in this review and improve the culture on our sales team. We wish that these concerns had been shared with us earlier. We have multiple channels for confidential feedback to encourage proactive communication and problem solving. Our commitment is to continue improving and building a company that we are all proud to work at. While some valid concerns were raised here, many of our sales directors report a different experience. We must also point out that some of the assertions are factually inaccurate - for example, you misrepresented our current number of customers and our practice of processing resignations with two weeks’ notice. We welcome prospective candidates and current employees to talk with us about our lessons learned and goals for moving forward. You can always reach out directly to hr@automationhero.ai.

Explore other reviews about Automation Hero

5.0
5 May 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a hot market, especially with the growing interest around ChatGPT. There's a lot of opportunity for growth - even in an economic downturn, companies will be looking for ways to cut operational spending or find new revenue streams, which automation, AI and document processing can all help with. As a relatively small company, we all have the ability to directly contribute to Automation Hero's growth and success. It's incredibly rewarding to see your contributions at work and know that you're making a difference. My colleagues are very smart and driven, which makes it fun to collaborate with and work alongside. It's super cool to work with people from all over the world with incredible experience that they're bringing to the table.

Cons

It's a fast-paced environment but that's typical of any startup. If anything, I have been challenged to constantly innovate and think outside the box. We're competing against companies that have more resources and brand recognition, but we're relatively new on the scene. I think of this more of an opportunity to show the market why they should pay attention to us. Plus, we're still nimble and can react faster to market changes, customer input, etc. as we don't have all of the red tape that bigger companies have.

3
avatar
Automation Hero Response
3y
"As a relatively small company, we all have the ability to directly contribute to Automation Hero's growth and success. It's incredibly rewarding to see your contributions at work and know that you're making a difference." This quote really illustrates what we hear often - people at Automation Hero like to have an impact! Thank you for the specific feedback and descriptions you offered. We also hear that the transparency this company has is very unique - many employees say they have never worked at a company with this level of transparency. We take it seriously that everyone here is an adult and can handle hearing the truth - we believe that transparency is also an invitation to dig in and maintain our areas of strengths and collectively fix areas of struggle.
2.0
9 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers and some learning opportunities in the role

Cons

Frequent priority changes, unclear leadership direction, and limited long-term growth opportunities

See reviews by: Helpful|Rating|Date|All