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      Automation Hero

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      Happy after a calculated risk! - Senior Solutions Engineer Automation Hero Employee Review

      4.0
      23 Mar 2023
      Senior solutions engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      When I was considering this company, I came across some negative reviews online. However, after conducting my own research and speaking with individuals across various levels and business units, I became more confident in the company's potential. As someone with prior experience in the IDP space, I was drawn to the company's impressive product, vision, and mission, and decided to take a calculated risk and join the team. I am now 6 months into my employment and am pleased to provide an honest and unbiased review. - The onboarding experience was well-structured and informative. - The teams are great, with a supportive and collaborative culture. - There are tremendous opportunities to learn and contribute. - The company and management have a clear vision and direction. - The management is transparent with employees. - The compensation package, including basic pay and bonus/commission, is good. - Great High5 culture to shoutout, recognise and celebrate individual and team efforts across the board. - A family of diverse ethnicities, cultures and beliefs with a great sense of empathy towards each other.

      Cons

      - I have found that the career progression path may not be clearly defined, which could be a challenge for employees who are eager to grow and develop within the organization. While individual performance against established KPIs is certainly important, providing employees with more visibility and guidance on potential career paths can help motivate and focus their efforts towards achieving the mutual goals.

      avatar
      Automation Hero Response
      3y
      Thank you for your thoughtful review. We especially appreciated you pointing out our "family of diverse ethnicities, cultures and beliefs with a great sense of empathy towards each other." We value our cross-cultural team and the culture of collaboration everyone has built. You're right that the career progression path is not clearly defined for many positions and as we grow, we intend to add more here. We've had many people promote here due to their high performance and excellent results. Many employees have been able to accelerate their careers - not because managers created a map of stepping stones but because they overachieved on goals and were subsequently promoted. We are working on defining more clear paths for certain positions and encourage managers and employees to start this conversation within their departments to tailor each person's career path to their individual aspirations. If you are feeling stuck, I encourage you to reach out to the People Operations department for coaching and support on this topic. We always welcome these discussions.

      Explore other reviews about Automation Hero

      5.0
      5 May 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      It's a hot market, especially with the growing interest around ChatGPT. There's a lot of opportunity for growth - even in an economic downturn, companies will be looking for ways to cut operational spending or find new revenue streams, which automation, AI and document processing can all help with. As a relatively small company, we all have the ability to directly contribute to Automation Hero's growth and success. It's incredibly rewarding to see your contributions at work and know that you're making a difference. My colleagues are very smart and driven, which makes it fun to collaborate with and work alongside. It's super cool to work with people from all over the world with incredible experience that they're bringing to the table.

      Cons

      It's a fast-paced environment but that's typical of any startup. If anything, I have been challenged to constantly innovate and think outside the box. We're competing against companies that have more resources and brand recognition, but we're relatively new on the scene. I think of this more of an opportunity to show the market why they should pay attention to us. Plus, we're still nimble and can react faster to market changes, customer input, etc. as we don't have all of the red tape that bigger companies have.

      3
      avatar
      Automation Hero Response
      3y
      "As a relatively small company, we all have the ability to directly contribute to Automation Hero's growth and success. It's incredibly rewarding to see your contributions at work and know that you're making a difference." This quote really illustrates what we hear often - people at Automation Hero like to have an impact! Thank you for the specific feedback and descriptions you offered. We also hear that the transparency this company has is very unique - many employees say they have never worked at a company with this level of transparency. We take it seriously that everyone here is an adult and can handle hearing the truth - we believe that transparency is also an invitation to dig in and maintain our areas of strengths and collectively fix areas of struggle.
      2.0
      9 Dec 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive coworkers and some learning opportunities in the role

      Cons

      Frequent priority changes, unclear leadership direction, and limited long-term growth opportunities

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