Former Contractor - Virtual Assistant - Contractor BELAY Employee Review

1.0
13 Nov 2018
Recommend
CEO approval
Business outlook

Pros

I do not recommend this company.

Cons

Company refuses to work with me, despite my having excellent credentials. I was told "...we have no part-time virtual positions available at this time" yet, I see numerous BELAY job postings daily, via my different feeds. The client base that they work with doesn't appear to be completely sold on hiring Virtual Assistants. I was assigned three clients over the past few years. One client threatened to sue BELAY, the second was not trusting of working with a VA and rarely delegated work. The third client was very demanding, cut-throat and rude. At the time, I was juggling being a stay-at-home to my five-year old and working part-time (which was challenging). Now, my five year-old is in school, full-time and BELAY refuses to work with me. Very disappointed with this company.

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BELAY Response
7y
Thank you for taking the time to leave a review. We are sorry to hear that you feel this way, but we do appreciate your feedback.

Explore other reviews about BELAY

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
20h
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is polite, but that's literally it.

Cons

They micromanage. They take 54% of what you make. They are not supportive of their contractors. They state flexible and supported work, but you should pray nothing happens during your employment that needs immediate attention. They literally do not care if someone dies. They do not value human beings, only contracts.

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BELAY Response
20h
Thank you for taking the time to share your experience and for partnering with BELAY. We appreciate your honest feedback regarding compensation. Client needs and scope of work vary widely, and those factors directly influence role expectations across engagements. BELAY’s role is to thoughtfully match contractors with clients whose needs, complexity, and investment align with the contractor’s experience and preferences, while also providing support beyond placement alone. Our model is designed to reduce many of the challenges independent contractors face by handling client acquisition, vetting, matching, contracts, invoicing, and collections, allowing contractors to focus on delivering excellent work rather than managing backend logistics. That said, we recognize that compensation expectations evolve and that market conditions continue to change. We regularly review the pay rate of our contractors to ensure it reflects both client demand and the value our contractors bring. Contractors are also encouraged to bring any concerns regarding their pay rate directly to their BELAY Talent Specialist. We’re grateful for your feedback and for your partnership with BELAY. Input like this helps inform ongoing improvements as we work to create sustainable, mutually beneficial partnerships for both contractors and clients. Warmly, The BELAY Team
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