Pros
You get paid money to do it
Cons
a culture of apathy and "Not my problem" has corrupted BT for decades and through incredibly poor management has resulted in a demoralized workforce who do their best to pass problems round in circles. Combined with unethical behaviour towards customer safety, data and personal information, I was shocked and aghast at the complicit culpability that the management team had. It resulted in me contacting a Whistleblower line to report unethical and criminal behaviour. I left the company one month later after being subjected to discrimnatory behaviour. I will never work for this company again, I will never recommend their services to anyone and I will never erase the stain from my soul for working within this unhospitable and corrupt organisation that should have been consigned to the trash long ago.