"Was a great place to work until upper mismanagement destroyed the good work we were doing." - Anonymous employee BT Group Employee Review

Management only cares about short-term metrics, this is pressed on them from upper management. No one above your immediate supervisor will know or care about what you or your department does and are likely to constantly make poor decisions based on circumstantial evidence, planning documents from years back, or misunderstood opinions. Bonus structure designed to offer hope to lower levels but pay out to only upper management.