Worst place I've ever worked for - 999 Operator - Telecommunications BT Group Employee Review

Management have no compassion. Zero work-life balance with random last minute shift changes. Scattered shifts while working nights (1 on, 1 off, 1 on, 1 off etc.). You have to log your own night allowance through a confusing system. Everything is locked and you can't access many things on some computers (such as emails, teams etc.) - felt like they didn't trust their staff. Hiring large groups of people without care just to fill roles that they have a high turnover for. You're literally just a number to them, not a person - makes you feel dispensable. Didn't meet my manager the first couple of months I was there.