Over worked, under paid. - Front Desk Coordinator BenchMark Rehab Partners Employee Review

1.0
5 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Small teams at each location, coffee makers

Cons

Way too many tasks for one person, it’s like alol areas of a front and back office in a normal medical practice being done by one person at one time. I didn’t mind the work until it began to far out weigh the pay. The poor woman who took the role after me would reach out with questions or to vent, and told me she had to work hours after close on her late shifts, while clocked out, because of course over time is not allowed, and would be there until 10pm when the practice closed at 7. Just to meet the expectations of management who clearly does not understand the work they’re asking for. And the promised “bonus” for meeting all your numbers, which they don’t disclose the amount of before hand, is pathetic. $50 is a meal these days. It’s unkind and unjust to pretend that is a real bonus for anyone. It’s essentially JUST better than nothing. And for the work it takes to get to it is insane. The director was very inexperienced in managing people and different personalities. Riyaz was the only good director I encountered.

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BenchMark Rehab Partners Response
1y
Thank you for sharing your feedback. While we are pleased you valued the camaraderie within our teams, we regret your experience wasn't more positive. We understand your concerns and continuously review our processes to ensure our team members are supported and valued. If you have any further feedback, please reach out to hrteam@zohosupport.com. Wishing you the best in your future endeavors.

Explore other reviews about BenchMark Rehab Partners

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, bonus structure. Excellent communication. Amazing team

Cons

Good team, good communication, fair bonuses

1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Patients are awesome, wonderful rapport with patients. Consistent bonuses for regular FT employees. Everyone I worked with at a few clinics were definitely feeling the same way and we bonded quickly. Definitely a loyal employee magnet.

Cons

Busy. PTAs see more than PTs. Thats the cost of $60k/$90k salary gap. They keep the schedule 2-3 an hour. Most clinic directors are nice but definitely overworked. I’m a PTA and was worked like a PT. I would think twice before taking travel contract with Benchmark again.-

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BenchMark Rehab Partners Response
1mo
Thank you for sharing your feedback and for highlighting the positive relationships you built with patients and your coworkers. We’re glad to hear you experienced a strong sense of teamwork and connection within the clinics. We also appreciate your honest input. Feedback like yours is valuable as we continue to evaluate how we support our clinical teams and overall associate experience. If you would like to share additional details, please feel free to contact our HR team at hrteam@zohosupport.com. We wish you all the best.
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