Growing company - Service Manager Bozzuto Employee Review

3.0
8 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Great people from top to bottom Wonderful PTO Will try to do their best to find a new home for you if the building you are at sells Benefits Bozzuto listens forum

Cons

Very slow to hire new help on the maintenance side of things Never get time to use PTO nor get paid for the amount you have over the maximum carry over limit Upper management is in the process of redefining the service managers role It takes time, a lot of time for someone to hear you. Keep repeating your ideas if you believe in them, eventually it will be listened to. They give the residents way too much slack just to keep the online rating score high at the expense of you. "Family serving family" is the motto. unless you have a family, because you rarely get to see them.

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Bozzuto Response
6y
Thank you for sharing your feedback with us and for your service at Bozzuto. I’m very sorry to hear of your frustrations, however, your honest feedback is always welcome. I truly appreciate our discussion around training and efficiencies of programs we are using. I’d love to continue to discuss your thoughts around this so that we can tighten up our processes to ensure the best use of your time is on what is most important. Also, please know that we encourage you to use your PTO. Spending time with your family and unplugging is so important. I encourage you to reach out to me if you are having issues with scheduling your time, I’m happy to talk through it with you. With gratitude, Julie Thompson, Sr. Vice President

Explore other reviews about Bozzuto

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- very friendly company - people oriented - promote standards

Cons

- weekend work but that's typical in property management

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Bozzuto Response
1w
Thank you for taking the time to share your feedback. We're glad to hear that you've experienced our people-first culture and supportive work environment. Building meaningful relationships, maintaining high standards and fostering a strong sense of community are all important parts of our company. We also appreciate your perspective on weekend work. We ensure our team members receive an equivalent amount of time off during the week when working weekends. Our employee's work-life balance is a priority. Thank you again for your review and for everything you contribute to our communities. Sincerely, Caroline, B. SVP.
4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work for

Cons

There is a lot of work depending on the property.

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Bozzuto Response
1w
Thank you for sharing your feedback. We're glad to hear that you've found Bozzuto to be a good company to work for. We also appreciate your comments regarding workload. We are continuously working to provide our teams with the resources, support and collaboration needed to effectively manage their responsibilities while delivering exceptional service to residents. Your feedback helps us understand ways to improve. Thank you again for your review and for being a valued member of our team. Sincerely, Lucretia, K. SVP.
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