Customer Service Advocate - Customer Service Advocate Bread Financial Employee Review

3.0
10 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Work at home program, Fair pay, nice co workers.

Cons

If you work from home your supervisor is in another state so no real connection is established. The customers are able to rate the call at the end ofbthe call. If you score bad at the end of the month you are written up and if it continues it will become a termination no matter how well you tried to help the customer. It will also affect getting a incentive bonus.

Explore other reviews about Bread Financial

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good job stability and healthy work life balance and flexible working arrangements.

Cons

Lower Compensation and annual performance hikes often lag behind.

1.0
7 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some really great and knowledgeable people to work with and learn from and most...most are cooperative and helpful. I DID have a few wonderful supervisors who really helped me learn and progress

Cons

The previous post couldn't have said it better. Leadership is completely out of touch and does little to help anyone and is there to serve correctives. And once you hit one like that and you don't mesh..they will look for ways to get people out that they seem a threat..bc they ARE helpful.

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