1.0
29 Sept 2018
Anonymous employee
Current employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Recognition/points system, W@H, word, word, word.
Cons
Pay, Overall Employee Policies (attendance, bonus disqualifying, call quality), management (partial, immature, unprofessional), but most importantly...this company doesn’t care about their customers. Antiquated systems and processes result in unhappy and mistreated customers. The cost...high employee turnover and tons of customers closing accounts.