Until site leadership is replaced, no outside the box thinking or change will happen - Customer Care Supervisor Bread Financial Employee Review

2.0
29 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Good salary, pays well above average in the industry

Cons

The systems and practices are well behind the times. Very little to no system integration, follow up or forward thinking. The middle management is treated like front line employees with a very strong 'Do what I say, not what I do'. They do not develop middle management unless you are a favorite by upper management. Questioning or suggestions to anything other than what is being handed down will result in segregation and not being on the "favorite" list.

Explore other reviews about Bread Financial

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, family oriented, great pay opportunity, and growth.

Cons

Work could get incredibly slow.

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Bread Financial Response
5d
Thank you for the review! We work diligently to ensure our compensation package is competitive with the market so it's nice to see those comments made here. We appreciate your feedback and thank you for your 3 years of support to the company!
5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've had a very positive experience working here. The work environment is supportive, colleagues are helpful, and management encourages professional growth. Overall, it's a great place to build a career.

Cons

No major concerns or areas that stand out as negative.

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Bread Financial Response
2w
Thank you for the positive review! We're happy to hear that you've enjoyed your time working with us. We appreciate your positive comments as it helps us understand what we should focus on and how our associates are receiving it!
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