A very good job - Senior Call Associate Brightree Employee Review

5.0
13 Jul 2017
Recommend
CEO approval
Business outlook

Pros

I have worked for allcall for a little over 3 years with the company only being open for almost 4. I have had the privilege to see this company grow, and turn into this awesome company. I am a full time college student, and allcall has the most flexible, and that alone it great. The current management is awesome, and I really love the staff, they have become some of my good friends. I have picked up part time jobs to broaden my resume throughout the last 3 years but nothing compares to allcall. I feel the most welcome, and content here. There's always something new to learn, and the companies we work for keep us on our toes.

Cons

With the above being said, you have to get through rough patches to get to a solid place. I won't say that the below complaints were not an issue (though them being a little over dramatic) this company is still new and growing so there are going to be some kinks in the road. I have had some bad experiences with management in the past, and it has been difficult adjusting to all of the change that's been happening. Though with recent business ventures I believe that the majority of the kinks (what little ones still exist). I do not have much to complain about with this company. I really do believe this is the best company I have worked for, and I love my job

Explore other reviews about Brightree

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

This company is really big on helping and supporting each other.

Cons

You learn as you go! But they are supportive in the learning process.

2.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Work from home and one a cent increase towards the end of the year not a dollar but cents

Cons

It has become about hitting sales than actually fixing the internal issues within the company no it’s not a sales job but they actually give you a number that you must uphold and make everytime your on call so everytime a patient say no to supplies it’s like they want you to forcefully harass them on call and state the reason on why they should order never mind that folks in this economy on living to paycheck, can’t afford their insurance payment, or are out of job still don’t matter you have to make sure to let them know why it’s important to order plus with them not being able to keep people they have their offer overtime everyday while policing PTO it’s ridiculous handbook say you have two weeks in advance but since they can’t retain enough people now it’s gotten to the point t you must request PTO a month sometimes even three months you’ll either get denied or approve for partial which in your place on a waitlist it’s crazy sometimes I need mental days off cause this job does take you there especially with the rude callers and dumbfounding management also there’s no room to advance only way is to be a team leader and that’s the only way to get advanced other than that if you don’t wanna be a team leader, you’re stuck being in the same role that you were when you first got hired which sucks

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