Instructional Designer - Anonymous employee Brightree Employee Review

5.0
3 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Brightree is a stimulating work environment, where you are presented with solvable challenges almost daily. Brightree encourages you to take charge of your projects with minimal supervision. This allows you to spread the scope of your responsibilities into new endeavors to enhance the outcome of each project. Management is very positive and always supportive of their employees. Brightree strives to keep their employees informed of major events occurring at the company such as a recent move that is scheduled for the end of this year, or acquisitions of other companies. A big move forward from Brightree Management is that we have been presented with flexible hours and work from home capability two days a week.

Cons

Having worked here for several years I've experienced a lot of growing pains as Brightree has moved from a small organization to a well-known player in the healthcare field. It has taken awhile to move the organization from its individualized work environments into a more cohesive organization. In the past communications among departments was sometimes non-existent, but in the last few years this barrier has been broken with support and encouragement from top and mid-level management.

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Brightree Response
7y
Thank you for taking the time to review Brightree, we are excited for the future! Please continue to stay engaged and know that the People team and Management are eager to hear from you anytime!

Explore other reviews about Brightree

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

This company is really big on helping and supporting each other.

Cons

You learn as you go! But they are supportive in the learning process.

2.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Work from home and one a cent increase towards the end of the year not a dollar but cents

Cons

It has become about hitting sales than actually fixing the internal issues within the company no it’s not a sales job but they actually give you a number that you must uphold and make everytime your on call so everytime a patient say no to supplies it’s like they want you to forcefully harass them on call and state the reason on why they should order never mind that folks in this economy on living to paycheck, can’t afford their insurance payment, or are out of job still don’t matter you have to make sure to let them know why it’s important to order plus with them not being able to keep people they have their offer overtime everyday while policing PTO it’s ridiculous handbook say you have two weeks in advance but since they can’t retain enough people now it’s gotten to the point t you must request PTO a month sometimes even three months you’ll either get denied or approve for partial which in your place on a waitlist it’s crazy sometimes I need mental days off cause this job does take you there especially with the rude callers and dumbfounding management also there’s no room to advance only way is to be a team leader and that’s the only way to get advanced other than that if you don’t wanna be a team leader, you’re stuck being in the same role that you were when you first got hired which sucks

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