Awful management and a toxic culture! Stay away! - Customer Service Representative Burberry Employee Review

1.0
26 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Friendly co-workers, multilingual environment, Free fruit and tea, discounts.

Cons

Micromanagement, childish behaviour from senior management. You are treated as a machine - sell sell sell attitude, management is prompting you to even lie to the customer if that makes a profit! You feel totally burned out after a couple of weeks and they have no business plan in place! Nothing luxurious about this brand when you see it from within - stay away!

Explore other reviews about Burberry

5.0
7 Jan 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

It was, for me, more pleasant.

Cons

It was a temporary position.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits, good office, good work hours

Cons

Micromanagement, bad onboarding, not acommodating to employee's needs. Manager did not know how to properly onboard their employees, micromanaged every aspect of job and complained and did not set proper expectations.

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