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      Butler/Till

      Engaged employer

      Butler/Till reviews

      "Employee Owners" Beware - Anonymous employee Butler/Till Employee Review

      1.0
      26 Jan 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Workspace is clean and modern, nice amenities.

      Cons

      It is rare to encounter an organization that manages to be simultaneously over-managed and completely unguided. While the company may present a polished exterior to stakeholders, the internal reality is a sobering study in how poor leadership can actively dismantle professional talent. The primary issue stems from a leadership tier that appears fundamentally disconnected from the operational realities of the industry. Decision-making is characterized by a "whim-of-the-day" philosophy, where long-term strategy is routinely sacrificed for short-sighted, reactionary pivots. This lack of a coherent North Star has created a culture of perpetual "firefighting," leaving high-performing employees exhausted and directionless. Beyond the logistical failures, there is a palpable lack of empathy at the core of the organizational structure. Employees are treated as fungible units of production rather than human capital. The "humanity traits" one expects in a modern workplace—mutual respect, psychological safety, and genuine recognition—are nonexistent here. Instead, they have been replaced by a climate of surveillance and a "bottom-line-at-all-costs" mentality that has pulverized morale. Key Observations: Laughable Decision-Making: Resources are consistently funneled into vanity projects while core infrastructure is left to crumble. The Talent Drain: The organization’s inability to value its people has resulted in a "revolving door" of talent, where the most capable professionals are the first to exit. Incompetence as Standard: There is a staggering lack of accountability at the top, where failures are routinely pushed downward rather than addressed at the source.

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      Butler/Till Response
      3mo
      Thank you for taking the time to share this feedback. While our response is later than we typically aim for, that does not diminish how much we value your perspective, and we appreciate you sharing it. We generally strive to respond within 72 hours. As an employee‑owned organization, we are committed to continuous learning and improvement. When someone leaves feeling unheard or unsupported, that matters, and feedback like this encourages important internal reflection. As our Leadership team has shared, “Being employee‑owned means we are never finished evolving. We have a responsibility to listen closely, lead with empathy, and take action where we fall short.” We remain focused on strengthening clarity, accountability, and trust, with the goal of being a best‑in‑class organization not only for our clients and partners, but for our employee‑owners as well. Thank you for contributing to the conversation and helping us strive to be better.

      Explore other reviews about Butler/Till

      5.0
      8 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Butler/Till is a strong place to work overall, especially if you value a collaborative culture and being surrounded by smart, supportive people. Anyone who’s worked at a truly toxic job before understands how good it is to work here. The company does a good job fostering a team-first environment where employees feel respected and where leadership genuinely seems to care about people. Other pros- ESOP , immediate 401 k match w/o vesting. Great coworkers, fun “perks” like food and swag. Career growth opportunities and the ability to learn new skills and cross train.

      Cons

      the company is in a period of rapid growth. While that creates exciting opportunities, it can also lead to some growing pains. Better to work at a company that is expanding than contracting though. That said, the growing pains can make it hard to have a work life balance; which is something the company has historically championed. Processes and structures are still evolving, which can sometimes make things feel a bit unclear or fast-moving. For employees who are comfortable with change and adaptability, it can be energizing—but for others it may feel challenging at times as the organization continues to scale.

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      Butler/Till Response
      2mo
      Thank you for sharing your experience and thoughtful feedback. We are glad to hear that our collaborative culture, employee ownership, and opportunities to learn and grow are resonating with you. We also appreciate your perspective on the challenges that can come with rapid growth. As we continue to scale, we are actively focused on strengthening processes, supporting sustainable workloads, and reinforcing our long‑standing commitment to work life balance. Thank you for being part of Butler/Till and for contributing your voice as we continue to learn and improve.
      3.0
      14 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great coworkers. B-Corp. Employee owned. Good clients. Nice office. Good insurance and 401k match. Kind and approachable CEO.

      Cons

      Poor compensation compared to similar companies in same industry. Low bonuses. Understaffed. Overprocessed. Significant fear of making mistakes because of "flawless execution" leadership mentality. Senior leadership is out of touch about the actual work and needs of employees. Burnout is common and morale is quite low - especially among front-line workers. Annual engagement survey feedback is often glossed over and no real change is made. Feedback doesn't seem to go anywhere and the response from HR is always "talk to your manager" but managers and directors can't make change happen when it starts at the top of the org. Cross-functional teams often clash when we should all have the same goals.

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      Butler/Till Response
      2w
      Thank you for taking the time to share such detailed feedback and for the more than five years you have invested at Butler/Till. We value the perspective of long-tenured employee-owners and appreciate you calling out both strengths and challenges. We hear and take seriously the concerns you raised around compensation, resourcing, leadership connection, and how feedback is acted on. We are in a period of significant growth and transformation as an agency, and while that brings opportunity, it can also create strain if we are not evolving quickly enough in how we support our teams. Your perspective reinforces areas we know require continued focus. Over the past year, we have been working to strengthen how we listen and respond to employee feedback, including more structured follow-through on engagement survey insights and clearer accountability at senior levels. We are also continuing to invest in compensation benchmarking, role clarity, and team resourcing to better align with market expectations and reduce pressure on our teams. Creating an environment where people feel supported, heard, and empowered to do their best work is core to who we are. We are committed to continuous improvement as we grow, and feedback like yours helps us prioritize where we need to do better. Thank you again for sharing your experience.
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