Okay place to work; don't expect to learn much on the technical IT side - Configuration Technician CDW Employee Review

3.0
12 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Co-workers and team leaders are generally nice. You get treated fairly. Steady work, often overtime available if you want. Work life balance is fair, once you clock out you're done.

Cons

Limited in what you'll gain exposure to. Just the nature of the job, it's mostly simple hardware installs and imaging. The security is tight and it feels like the 1 break you get isn't long enough. So-so money.

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5.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

We all help each other to win unlike any other organization I've worked for. I've never seen an organization support their "coworkers" like CDW has. Management is excellent, supportive and not breathing down our neck but of course have expectations. Leadership is visible. The other day I got off the elevator and the CEO, Chris Leahy, was there which startled me to the point I didn't have words for her. Just be prepared to engage with variety of people often and you'll be successful here.

Cons

None at the moment. I could always get more pay but not real cons. If I owned a business, I'd model it after CDW in part.

1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Some good people still left there, but dwindling quickly. That's really it...the few decent coworkers left.

Cons

The great culture of the past is gone. Shareholder value is the only important metric now, and tenure/performance don't hold any value anymore to the EC. CDW is a shell of what it used to be for employee satisfaction across the board.

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