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      CITY HOME

      Engaged employer

      CITY HOME reviews

      .... my mental health went down the drain. - Sales Associate CITY HOME Employee Review

      2.0
      27 Feb 2023
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      I was a tell sales person, getting recognized for the region. they took away bonuses and lowered commissions. I never sold the same since and the environment got more toxic and negative each day I came into work. I DO NOT recommend working here. your hard work is ignored and the managers micromanage to a point where it feels like you're in prison. I didn't have to write this review, but its as real as it gets.

      Cons

      On top of what I stated before- you work EVERY WEEKEND AND MOST HOLIDAYS! they claim they have "work life balance" and are a """fun and exciting work environment.""" This is what they sell you! don't trust them. they owe me bonus money to this day. I cried multiple times at work. Their employee turnover rate is RIDICULOUS!!!! Ive never seen another company where I've met and seen so many people quit and I only worked there for a year.

      avatar
      CITY HOME Response
      3y
      Thank you for your important feedback. We strongly suggest you contact People Services. Its staff shall be able to help you with any outstanding payments and improving the working experience you describe. It’d be helpful to learn which showroom you work for to ensure any of these situations don’t happen again. In the meantime, please know that CITY Furniture is currently implementing, company-wide, a Leadership Development Strategy which, among other topics, addresses many of the issues you mention.

      Explore other reviews about CITY HOME

      5.0
      4 May 2026
      Warehouse/receiving associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance, hard work recognized, and some of the best management I've ever worked with. Bonuses if you work hard. Great workflow and everyone is always doing their best. Looking forward to a long career here. I thank God everyday for my job and coworkers.

      Cons

      Not much. Great place in general.

      avatar
      CITY HOME Response
      1mo
      Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the work-life balance, supportive leadership, and team environment. It means a lot that you feel recognized and motivated—we’re lucky to have you on the team. We got a kick out of the protein bar idea—fuel for thought!
      1.0
      28 Feb 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

      Cons

      Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

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