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      CITY HOME

      Engaged employer

      CITY HOME reviews

      The job didn't live up to my expectations or the picture they painted in the initial interview. - Sales Associate CITY HOME Employee Review

      2.0
      29 Dec 2015
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Sales associates were friendly for the most part. Benefits were good, company paid for a part of your health care if you to a health test.

      Cons

      They are not upfront with you about your work schedule. It's not explained you have to work every weekend and every holiday except Thanksgiving & Christmas. Employees have basically no time to spend with there families on weekends. Not ideal job for single parent. There is favoritism and people who kiss up to management are promoted before people that have better numbers. The commission is on 4% which is the lowest out of its competitors. Finally, there are too many sales associates on the sales floor.

      avatar
      CITY HOME Response
      10y
      Thank you for your feedback. I have forwarded your review to our Sales Regional Managers and VPs. Additionally, our sales turnover team is currently redesigning our entire initial sales training and the new program will launch in February or March of 2016. The next item we will tackle is work/life balance. I'm happy to hear that our health insurance discount was favorable. Our team worked hard to significantly increase the discount in 2015/16. We are committed to making City Furniture a great place to work and appreciate your honest feedback in helping us identify our areas for improvement.

      Explore other reviews about CITY HOME

      5.0
      18 Jun 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent onboarding process. Was a seamless integration and I am excited to start my work with the company.

      Cons

      None. All aspects and team members were professional and on task.

      1.0
      28 Feb 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

      Cons

      Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

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