Nurse practitioner - Family Nurse Practitioner CVS Health Employee Review

2.0
16 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Schedule flexibility- able to schedule time off without actually having to request PTO. If you're lucky enough to have a good partner, you can work out your own schedule so you work X amount of days and then have X amount of days off. So as long as your clinic is covered, you're good. Good support for new nurse practitioners- fellow colleagues are great to communicate with (only have contact through telephone though). Pay was good as an hourly rate and there were weekend, holiday, and on-call differentials.

Cons

Working every other weekend, holidays, and having to take call 3 times every 6 week scheduling cycle. Shifts were only 7.5 hours with 1 hour mandatory lunch. It would've been better to have a standard 8 hour work day and make decent pay by adding that extra half hour, just like everyone else. One hour break was too long and felt like a waste of time that could've been used by working, being productive, and earning money. Working alone in the clinic was not ideal. The solitude can get to you especially if you have only 1 or 2 patients in a whole day, have done all the clinic management you can do, inventory, etc. Social interaction is necessary for humans and being in a clinic all day by yourself is unhealthy. In slower clinics, on average, there would be around 5-7 patients a day, and most of these would be immunizations/flu shots. At times, I felt my NP skills were wasting away. Computers are slow and ancient. There would be frequent technical difficulties and glitches during patient visits, and it's frustrating when you want to be efficient but the only thing that's slowing you down is the ancient computer, broken printer, slow software, etc. If something needs to be fixed, you have to call IT yourself to fix it, and sometimes you can be on hold for 15+ minutes while the patient is there waiting to finish the visit. Not good. On your off days, expect a phone call to cover a clinic far away because the practitioner called in sick. On your on call days, it's a gamble- you can get called in to a clinic a far distance from home whether you like it or not. Changes were frequent, and sometimes not for the best of the employees, but simply for the best of the company. We used to have certain perks like CME days for part time employees, but they took that away. They also changed PTO accrual and made it harder to obtain. At the beginning of 2016, they had everyone start off with 0 hours- no hours carried over from the previous year. HR was undependable- wrong messages were sent to MC employees, mixing them up with CVS employees and communicating misinformation which caused undue confusion. There is high turnover in the company and I can see why. Didn't think I'd be part of the statistic, but after putting time in I realized it was not a sustainable career.

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5.0
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Pros

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Cons

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5.0
13 Dec 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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