Accept job if you can't find any other job - Retirement Specialist Capital Group Employee Review

There are so many that I don't know where to begin. Management: they don't listen to their employees. Managers in my department didn't know how to do the job day to day and so they would promote people who could fool them into thinking they knew what they were doing. The also are never at their desk, either behind a closed door, in the cafe, or working remotely that the rest of us don't have the ability to do. Promotions: this is always a moving target as to why you won't get promoted. Certain managers will advocate for their associates and get promoted and they have been there less time, have less knowledge and do half of what someone with a less title does. Its not uniform, it hasn't been, this has been brought up through the MANY years I worked in the retirement department, but they don't care and never fix it. They just wait for people to calm down instead of addressing the inequalities in the review and promotion process. In Office hybrid requirement: was told so we can "collaborate" yet, within 1 week of having to go back into office, everyone was talked to about how their work isn't being completed in the service standard times they had recently lowered. So, they pulled operations people who have been processing work AT HOME within the service standard time with no issues at all, pull them into office to "collaborate" and then quickly slap their hand for collaborating and pretty much requested to "keep your head down at work and produce while in office". Also, Capital Group is no longer a "great place to work". It used to be, but now its VERY corporate, upper management does not care about work life balance, any suggestions you may have to make the company better for its worker bees, or any insight that isn't what they envision, which is a sweat factory (no joke, we had a senior manager come to our office, pull us into a big meeting to tell us this is no longer going to be a 'country club' but a sweat factory to get his bottom line good enough to get a huge bonus.