This place could be a case study in weak leadership - Service Manager Carrier Employee Review

2.0
25 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Great people at branch level.

Cons

Toxic leadership culture, constant fear of layoffs at all levels. Sr. management is pure chaos and disorder, no vision or message. Company feels like it is treading water and constantly struggling to stay relevant and not to die as an OEM provider.

Explore other reviews about Carrier

5.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I feel valued and my work matters

Cons

It is a big company with many moving pieces

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Carrier Response
2w
We’re delighted to hear you had a positive experience with us and thank you for sharing your review. We’re deeply committed to the wellbeing and development of our Associates and know how important it is to feel supported at work and throughout your career. Please feel free to get in touch with your People and Organization team if you’d like to share any more feedback or recommendations.
2.0
26 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people, the salary, Christmas vacation

Cons

Benefits are terrible, toxic leadership is prolific, chances for advancement are limited, micromanagement is normal, evolution and change are nonexistent, commitment to diversity and inclusion are superficial at best, the CEO draw a compensation of tens of millions of dollars per year while laying people off, the CHRO is one of the most toxic people leaders I have ever come across.

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