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      Casper

      Engaged employer

      Casper reviews

      Great culture and mission - Customer Experience Specialist Casper Employee Review

      4.0
      2 Feb 2021
      Customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture and mission-driven company. You will be surrounded by smart, creative, ambitious colleagues.

      Cons

      Overall feels like the majority of staff and relatively early in their careers, so sometimes experience is slightly lacking.

      Explore other reviews about Casper

      5.0
      18 Apr 2025
      Store supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice people and pay is good

      Cons

      Not many other than working holidays

      2.0
      12 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The WTC office is nice

      Cons

      Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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