Liked it until my pay was cut - Sales Consultant Cengage Employee Review

3.0
13 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Leader in the market. Well received in the field Customers are generally receptive and eager Sales colleagues and generally collaborative and helpful.

Cons

Sales goals appear random and unfair at times. No explanation is given. There is no consistency and no means of recourse. One year they could single you out for a dramatic increase at the same time that they significantly decrease everyone else's goal on the same team. It will take a huge bite out of your earnings. Like a difference of $40K in a year when you actually increased sales year over year. Don't bring in any large sales in April until goals are announced. They'll just add that on top of the goal they are going to give you. Save it for May or June.

Explore other reviews about Cengage

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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