Investors want to see ROI. Forcing Leadership to improve profit margins by reducing FTEs and moving more and more offshore. Unfortunately, with the heavy cuts those left are going to be in a tough spot.
Cengage Response
2y
Thank you for taking the time to leave a review. I am pleased to hear that you have been able to achieve a healthy work life balance and that you enjoy working from home.
Our primary objective in implementing recent changes to our business is to enhance efficiency and streamline our processes, ultimately improving our ability to serve our customers effectively. As we evolve our approaches, we are committed to supporting our employees throughout this transition and welcome ongoing feedback as we continue to improve. Best, Michael Hansen, CEO
Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.
Cons
The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.