Good Company with Moderate Drawbacks - Personal Banker Chase Employee Review

4.0
26 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Excellent training and advancement opportunities. Among branch staff there is always opportunity for promotion and advancement. Pay is lower than competitors, but the benefits are better. Strong brand. Company has recently (last ~5 years) gotten better about balancing profit with customer service. Banker's hours are fantastic.

Cons

Pay is problematic; base salary is stagnant and commission structure frequently changes (sometimes up to 2x annually). Frequent changes in company policies (legal reqs, efficiency, etc.) are often burdensome. Cost-cutting measures have left many branches understaffed, and job roles result in Personal Bankers missing out on many commission opportunities. Sales culture occasionally leads to toxic work environment--top sales performers carry more weight with management than *actual* managers.

Explore other reviews about Chase

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

great monthly uncapped commission and annual

Cons

Lowest salary in the industry

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay & good people

Cons

Not the best work life balance

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