Pros
the only pros are the tips when you are a crew member
Cons
there is no proper training, you have to figure it out on your own, they will never tell you that you did a good job the only time that manager will talk to you is when you are doing something wrong and they just want to embarrass you in front of the other employees. To get the kitchen manager training you have to ask them a hundred time to train you and they will always say that they don't have the time to do it. After a year of waiting and waiting to train me they finally did and they told me that to become a kitchen manager I had to pass a test on a computer, that is was a new rule. And I passed this stupid test, they told me that if I would pass it I will become a kitchen manager but I didn't became a KM because they told me I wasn't ready yet. But they will promote other employees just because their preference or because they are friend and that's not fair. You definitely have to work to hard for what they pay you and for the 5-cents raise twice a year. It's really not worth it.