Exploitative Practices, Good Habits - Front of House Manager Chipotle Employee Review

4.0
23 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Chipotle has high standards for food, and is willing to train people to be successful in the food industry. Some restaurants are so serious about it, they will only hire workers who say they want to open their own restaurant some day. Free shift meals help offset the low pay. Easy transfer process, once trained. Tuition reimbursement.

Cons

Chipotle is allotted around $1.50 to spread across the ENTIRE staff in bi-annual raises, meaning hourly workers receive a minimum of 5 extra cents per hour after six months of work, max 25 cents. The corporate structure encourages higher ups to send brutally tight expectations down to stores with no consideration for workers. Employees have historically sued for abusive working conditions and unethical time theft from the company itself.

Explore other reviews about Chipotle

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, decent pay. Fun people.

Cons

Can be stressful & overwhelming sometimes.

2.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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