4.0
16 Mar 2026
Current employee, more than 3 years
Jersey City, NJ
Recommend
CEO approval
Business outlook
Pros
Management is very supportive and team is collaborative In-Office Culture includes holiday celebrations and activities Hybrid schedule/flexibility available
Cons
Large workload, stressful customer service Training is done via trial by fire Poor raises/bonuses Focus on AI and innovation from higher ups, but day to day processes are not improved.