A culture in decline - Management Cintas Employee Review

2.0
27 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Cintas attracts phenomonal talent. Working with such a talented and hard working group of people was very rewarding. The work is challenging as well and there is opportunity to learn and hone your skills in this fast-paced ever-changing environment.

Cons

Cintas does not value diversity and intellectual property in their company. They give lip-service to diversity but age, gender and race are all factors in how people are valued and placed. Cintas once had a wonderful culture of hard-working, honest people whose contributions and tenure were truly valued by the founder and his leadership team. That has since changed as much of the tenured talent has left Cintas, taking the knowledge and day-to-day engagement of the culture with them. Top leadership has a tendancy to value people most like themselves, only younger versions that will accept long hours and hard work for significantly less pay then the hard working tenured workers who know and understand the culture and inner workings of the company and it's customers. Cintas puts on a good "image", after all, they are in the "image" business. But scratch just below the surface and you find a company fraught with politics, beauracacy, good-ol-boy cliques, no true diversity of style, personality and background of employees in leadership ranks, and an unrelenting drive to their primary goal of satisfying the shareholders (which top leadership are some of the largest) at all costs, even at the expense of the front-line employee jobs, pay as well as customers (over priced service, unbending contracts, oversold services that are company-centric, not customer-centric. This is most obvious with the decision to move many of it's jobs offshore to 3rd world countries, forsaking the community in Cincinnati that worked tirelessly for decades supporting their homegrown company.

Explore other reviews about Cintas

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, pay structure

Cons

None to add, if you have great management it’s great

2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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