Buyer Beware! - Anonymous employee ClickSoftware Employee Review

1.0
10 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people at Click are truly wonderful! Incredibly kind and smart and willing to get the job done no matter what. They also remodeled the office which looks very nice and is an upgrade to the 90's decor they had before, however, no amount of paint can cover up the mess that is actually occurring in this company. The 'pros' stop there.

Cons

Click has done two major layoffs within the last 6 months and it's HIGHLY troubling. The top executive positions in the company have been axed along with tons of Vp's and directors! All the top roles within the company so we can only guess that Francisco Partners is trying to sell even though they continuously claim they are not. Well they've lied multiple times before so who is to say they aren't lying now. The senior leadership that is left is just awful. No leadership skills whatsoever (unless you consider micromanagement a positive skill) and the second and third in command are following their lead which is creating a downward spiral of utter madness. Marketing (as well as other parts of the company) have been decimated and I'm not sure how they're expecting anything to get done with no staff and no support. I'm planning on jumping ship before I become a victim of their "reorganizations" and while I still have a chance to swim away from this Titanic.

Explore other reviews about ClickSoftware

5.0
14 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

No real cons to speak of

5.0
27 Aug 2018
Recommend
CEO approval
Business outlook

Pros

I came to Click after spending 5+ years at one of the biggest tech companies in the world. I can tell you from first-hand experience, Click is a breath of fresh air. They are nimble like a startup, have the most incredible management team that is willing to roll up their sleeves and jump in the deal to help get it done. Click has a sales first focus that makes this 22+ year sales veteran excited to begin my day, every day. Not to mention, we have the best product in the market and the analysts agree. All the traditional bureaucracy and minutia of large companies does not exist here. If you need something, all you have to do is ask. Everyone is willing to help, including the CEO. They pay their talent well, so if you are a producer, you can make money here. It's an incredibly exciting time to be at Click. With the new leadership and focus on Customer Success, we are at a tipping point and we are poised for explosive growth. I am excited to a part of this incredible company.

Cons

The only con that I can see at this time are we move so fast, marketing sometimes has trouble keeping up. This is not a knock on them, but more of a testament as to how fast we are adding incredible capabilities to our already leading product.

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