A mixed bag - Operations Manager Co-op Employee Review

Thanks for your review. You’ve highlighted some strong positives, flexible and hybrid working, Our colleague assistance programme, our pension with up to 10% employer contributions, and not forgetting our 30% colleague member discount, all of which matter. We know change can feel relentless, but in our food business especially, it’s brought real progress: better availability, stronger colleague engagement, and improved customer experience. We're working on improving our systems and that's a fair challenge. Stability takes time, but the direction is clear. If you feel that there is more you want to say, please reach out to your manager or use our varied feedback channels to share your thoughts.