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      Co-op

      Engaged employer

      Co-op reviews

      Great team atmosphere with room for career growth - Customer Team Member (CTM) Co-op Employee Review

      4.0
      11 Jun 2026
      Customer team member (ctm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good colleagues and team atmosphere in many stores. Flexible for students and part-time workers, with some managers accommodating availability requests. Employee discount and colleague benefits. Opportunities to progress into team leader or management roles if you want to build a retail career. Varied work rather than just sitting on a till all day—you'll stock shelves, serve customers, handle deliveries, parcels, and online orders.

      Cons

      Unsociable hours, including evenings, weekends, and early mornings. Dealing with shoplifting and difficult customers can be a regular part of the role.

      Explore other reviews about Co-op

      5.0
      18 Aug 2025
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      9mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      8 Sept 2025
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      8mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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