Supportive environment but heavy workload and stock issues - Team Leader Co-op Employee Review

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The Co-op is generally a fun environment in the right stores. It is very hit and miss, the experience for staff in well run stores is really positive and I would recommend it for part time work. As a Team Leader I have been given a lot of support to develop into my role and the opportunity to run a store during your shifts is an excellent opportunity to learn and grow.

Cons

The workload is sometimes absurd. Team Leaders are broadly expected to give up half of their break just to get through the workload. This problem gets worse the smaller the store and the co-op keeps going down this road of cutting staff hours to the bone. Co-op's distribution system has been getting worse, you will rarely be delivered the stock you actually need in store and will waste time moving stock into a warehouse that is inevitably to small for it.

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Co-op Response
1d
Thank you for your thoughtful and balanced review. It's great to hear that working in our stores can be a happy and positive experience. Your experience of growth and development into a Team Leader is fantastic to hear and we hope you continue to seek out more opportunities to further your career. Everyone, including Team Leaders, should be taking their breaks. I'd encourage you to talk to your manager about what can be done to plan breaks more effectively or review task prioritisation during those times so you can be confident that you've done all you can to ensure an uninterrupted break. If this is happening consistently, it should be escalated. Thanks again for sharing your review, feedback like yours helps us identify what is going well and what needs to be improved.

Explore other reviews about Co-op

5.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
8 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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