- Hires staff that are incapable of completing basic tasks - All staff are basically a box ticking exercise - Some lower level staff seem like they’re in charge and undermine the Team Leader on shift - Too much pressure and not enough reward or acknowledge - Unprofessional when it comes to following company policies, I.e absence. - Long work hours without legal break entitlement - Constantly short staffed - Tense atmosphere within store - Favouritism is in full force - Lack of support from higher ups - Poor work/life balance - Puts you on lowest possible contract but expects you to work in excess of 45 hours per week, fails to increase contract when requested for several months - No consequences for regular shoplifters