26 May 2025
Co-op Response
1yThank you for taking the time to share your feedback. We're sorry to hear that your experience hasn’t met your expectations. We know how important it is to feel supported, fairly scheduled, and given opportunities to grow.
Working in our convenience stores involves serving customers however they choose to shop, whether in person or through online platforms like Deliveroo, Just Eat, or Uber Eats. We know this can be demanding at times, and we encourage colleagues to call on their manager or supervisor for support when things get particularly busy.
If you haven’t already, we’d also recommend having a conversation with your store manager or a member of the leadership team to discuss any concerns you may have. These conversations can often lead to practical improvements.
In terms of development, we offer a wide range of learning opportunities through our Development Hub, which includes courses designed to help colleagues build skills and progress in their roles.
We appreciate your contributions and thank you again for sharing your experience.