Great team and perks, but no cons found - Senior Customer Success Manager Cockroach Labs Employee Review

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The folks here are really great to work with. You can feel the energy without being onsite. Everyone loves the company and the value that we bring to our customers. The perks are good. The benefits are good. The pay is good. I had a great manager and skip-level manager. Met with me often and gave me clear objectives. There was no ambiguity.

Cons

I dont think I was here long enough to find any cons.

Explore other reviews about Cockroach Labs

5.0
11 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-incredibly smart, kind, approachable employees -product is in a space that is more and more interesting with the rise of AI -company genuinely cares to be AI Native and each department has objectives associated with that goal- keeps employee skillsets relevant and keeps employees learning and growing -free in office lunches which is a small, yet enjoyable daily delight - the people here are genuinely happy, there is really interesting work to be done and the company is there to support you. after having worked at several different tech companies in NYC, I can say this one stands out

Cons

-create more opportunities of connection amongst the broader team, the people here are awesome and sometimes difficult to meet people that aren't on your team or direct cross functional partners

3.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Generally friendly people. Solid initial pay, though don't expect any raises. Good benefits.

Cons

Became extremely political after prior leadership transitions. Flatness of the company structure completely dissipated. Management plays favorites. Very Machiavellian now - management will cut employees at a moments notice. Culture has totally shifted, though still some residual positivity from those still left prior to the leadership change. No internal opportunities for growth, no internal pay raises. People will take credit for your work to make themselves look better.

2
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