Comcast cares.....only about their reputation - Traffic Comcast Employee Review

1.0
12 Jul 2018
Recommend
CEO approval
Business outlook

Pros

The benefits package is one of the best I have ever had. The amount of paid time off and flexibility is very helpful, especially if you are a working parent or student.

Cons

This was a great place to work. A few years ago, before the overwhelming restructuring of sales, the morale and employee engagement was good. There were employee run holiday events, cook outs, and an overwhelming sense of comradery and ownership. Management really nurtured individuals as individuals and not based on their assignments or role. Now, it seems that Comcast culture is all about the bottom line and reputation. Morale is low and lower in certain departments and the same thing can be said for turnover and open positions. As they say, the show must go on, so when people leave, you can be inundated with a much larger workload. Instead of really caring about employees, management cares more about their outer reputation, so much so that reviews from this website were read out loud in a department meeting. You can be reprimanded and marked for speaking up or suggesting something outside the box. I have seen a lot of talented, thoughtful, smart, and driven people crushed at the wheel in certain departments. If you are even remotely interested in contributing to your new workplace and improving upon it, do not apply here.

Explore other reviews about Comcast

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture, Benefits, Pay is good

Cons

No room for moving up

5.0
28 Feb 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

500
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