Comcast will suck the life out of your career - Software Engineer Comcast Employee Review

2.0
29 Jan 2010
Recommend
CEO approval
Business outlook

Pros

Great job security, great benefits. Unless you have the IQ of a 5-year old you will never get fired from that place. The health insurance is very good, they will match up to 6% of your 401K contributions dollar for dollar, vested immediately. You also get over $200/month in free services. Depending on where you end up the work atmosphere may be good too and there are a lot of good people to work with. It may be a good place to start your career as long as you don't stay there for too long.

Cons

The state of organization and management is beyond poor. It's such a big company that the left arm does not know what the right arm is doing. No matter what project you are working on, someone else somewhere in Comcast is working on a similar task, so you always end up competing internally against another group. There are always internal feuds going on throughout all levels of management with different branches of the organization fighting for control. Major re-orgs happen once a year, which only adds to the chaos. No matter what you may think, Comcast is not a software company, and not even an engineering company. They are an operations company first and foremost. This trait is something you see throughout the cable industry because most people who work there came from support and operations and have little to no experience with engineering, architecture, and software projects. Because of the operations mentality the company has a very rigid culture of blame and shifting responsibility. When there is a problem, the first question is always not "how do we fix it?" but rather "who can we blame for this?" Additionally, because they are an operations-minded shop everyone is very resistive to change and it usually takes weeks to agree on anything or get anything done. Much of the management at this company make your average DBA look like a risk-taker. The pay was crap, but I also know people who made good money there. The one common thing was that once you accept a job you don't get good raises or promotions, other than nominal title changes, and even those are hard to come by. So if you take a job make sure you ask for good money upfront and don't believe any promises of them "taking care of you next year."

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5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Pay is okay, it could be better

Cons

A lot of restructuring Networking required to progress

5.0
28 Feb 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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