Toxic culture with corrupt management and poor support - Anonymous Employee Compass Family Services Employee Review

Compass has been and continues to be the best job I’ve ever had. No non-profit is perfect, but Compass is filled with passionate, hard working people who care deeply about both their clients and their coworkers. I also believe the current senior leadership team is very interested in listening and learning. I’ve never worked for a place that invests so much time and energy into listening to employees and creating a positive culture.

There have been problems with leadership in the past due to some leaders showing hostility toward unionization. I believe this has improved greatly over the past year.

* The healthcare benefits are fantastic * Staff are incredibly passionate and helpful * Surface level culture is positive * Pay is generally better than average across all positions.

* When prompted to negotiate for my salary, HR lied and said there was a policy that had all new hires come in at a specific pay for each role. I later saw tangible proof that this was an underhanded negotiating tactic. This disregard for investing in staff is prevalent and visible in other areas such as training and systematic support. * Culture and difficulty of the work vary wildly between departments. My department had a Senior Director who had been administering the grant that funded my position for nearly 3 years but had no idea of how to fulfill the deliverables and was actively dismissive of any attempts to establish services. As a result, I had to do their job, my job, and case management. * Despite the constant assurances otherwise, leadership do not truly value their staff. Training is performative and unhelpful, actual support is non-existent, and leadership frequently antagonizes the union for no justifiable reason.