Supportive colleagues, but management style needs balance - Support Developer Computershare Employee Review

2.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

If you find the right people in the business, they are really helpful and supportive

Cons

Some managers are either too hands on or too hands off. Need a balance. Hands on manager was bit like dictatorship without fully understanding the differences in roles and trying to fit square peg into a round hole; all about visibility of KPIs and ticket hygiene, but not understanding the difference between Incident Management and Problem management. Hands off was fine, but didn't have the guidance and support when things got tricky and I was needing governance on a project which was not given by the PM.

Explore other reviews about Computershare

1.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

It is easy work, good first job.

Cons

Almost too many to count. The RTO policy could not have been handled worse, and upper management regularly says things that feel completely disconnected from reality. In a town hall, the COO claimed that RTO had a “net zero” impact on the company’s carbon footprint, which honestly felt insulting to employees’ intelligence. There’s also increasing discussion around AI, and it seems likely the company will approach it the same way they approached offshoring — shifting large amounts of work to lower-cost solutions regardless of quality or long-term impact. Meanwhile, my group has lost 7 team members since 2022 and only added 2 replacements. The workload has continuously increased, and leadership does not seem to care about the effect this has on employees.

2
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