Expect too much for minimum wage - CSA Conduent Employee Review

2.0
4 Oct 2017
Recommend
CEO approval
Business outlook

Pros

401k is good, work from home.

Cons

They expect too much for the amount of work you do. You have to request for shift converge when needing a day off and get a point if you cant find anyone to cover your shift even if you use your PTO. There is a questions line if you need help however you will get an audit if you if they think its not a valid reason to call. What is the use in having a questions line? You get yelled at a lot by patients that are upset.

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1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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