customer service - Anonymous employee Conduent Employee Review

2.0
22 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

pay was ok, wasn't enough for the bs you had to deal with on a daily basis

Cons

the strict no absence policy, the rude customers, and the team leads/supervisors were always hypocritical with the rules when they were breaking them on the daily.

Explore other reviews about Conduent

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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