Gets better every year- no, really! - Supervisor Conduent Employee Review

4.0
26 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Excellent training for entry level new hires, good support from management and on-site client liaisons for supervisor level, and a renewed focus on employee experience. New changes are being made to give supervisor level employees more insight in the business and more opportunities to drive the company.

Cons

As an outsource call center there’s a challenge to balance several different priorities between customers, client, and Conduent. This can be rough for anyone not used to the business. And of course open availability is a must.

Explore other reviews about Conduent

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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