Low pay, False promises, No Benefits This company is for you - Systems Administrator Connect Fibre Employee Review

1.0
22 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Either a company Sim or use your own phone number for £17.50 a month allowance

Cons

- Salary less than the average - You need to request a work device as allot of staff work on personal devices - IT department non existent when I joined so No IT Department again. - Promise of hiring more IT staff backtracked - Not standardising equipment - Although informed remote only - This role has you in the office 3 days a week minimum as deliveries will be missed due to inconsistency of people being in the office. - Small Office currently seats 7 people - very budget conscience (budget changed on a weekly bases) - Juggling multiple license trials as when trial ended not committing to pay - Budget Laptops (cheaper the better) unless upper management - Budget WFH kit (cheaper the better) unless upper management - Communication - Its hard to get hold of any one as you have to send the same message via half a dozen messaging apps and hope you geta response - Control over social media accounts (reason why each new employee posts on LinkedIn and has picture + Blurb on website) Usual benefits companies have - Pension (Only mandatory requirements) - No Medical Care - No Life Insurance - No schemes such as cycle to work of otherwise - No cost of living pay increases for current employees Not sure if I will even be getting paid final payment due to being ghosted after resignation?

Explore other reviews about Connect Fibre

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

- Supportive management - Great training - Opportunity for progression - Lovely team culture

Cons

- none that I can think of

1.0
23 Oct 2025
Recommend
CEO approval
Business outlook

Pros

-Some friendly engineers and generally good people on the ground. -Work itself can be enjoyable if you like hands-on problem solving and customer interaction.

Cons

-The probation system feels weaponised. Feedback is mostly verbal, often contradictory, and written evidence is rarely shared. -Managers avoid giving constructive guidance, then later cite “attitude” or “conduct” without ever documenting concerns. -Turnover among engineers is extremely high — several people left or were let go during my short time there. -Little visible support from management when raising safety or procedural issues; valid concerns can be interpreted as negativity. -Communication from supervisors is inconsistent and at times dismissive, adding unnecessary stress to an already pressured role. -Company vans, while low mileage, frequently have mechanical issues that create potential safety risks. -Overall, the culture feels defensive rather than developmental — more about control than collaboration. -Some less-experienced engineers appear to have been promoted into senior roles, leading to inconsistent decision-making and, at times, pressure to work in unsafe conditions such as overheated loft spaces or environments with known risks. -Despite this, management often expects unquestioning compliance rather than open discussion or collaborative problem-solving.

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