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ContactPoint 360

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Terrible - Anonymous employee ContactPoint 360 Employee Review

1.0
30 May 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You are paid during training It's remote so you can work from home

Cons

Terrible pay The shift feels extra long because you answer so many calls No job security. You can be fired anytime Management doesn't care about employees and there's literally 0 loyalty Would never recommend to another human

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ContactPoint 360 Response
3y
Thank you for sharing your feedback. We sincerely apologize for any negative experiences you may have encountered during your time with us at ContactPoint360. Your feedback is of utmost importance to us, and we take it seriously as we hold ourselves accountable for fostering a positive work environment. We genuinely appreciate your willingness to provide us with valuable insights that help us identify areas for improvement. To address your concerns directly and work towards a resolution, we kindly request that you reach out to our HR department at Hr.canadausa@cp-360.com.Our dedicated team is eager to engage in a discussion with you to better understand your perspective and find a way to address your concerns. Once again, we sincerely apologize for any negative impact your experience at ContactPoint360 may have had on you. Your feedback is greatly valued, and we are committed to addressing your concerns. We appreciate your contribution and hope to have the opportunity to address this matter directly.

Explore other reviews about ContactPoint 360

5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

Cons

no cons outside of it being a young center

2.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

Cons

Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

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