Best Work Experience to Date - Team Development Specialist Custom Ink Employee Review

5.0
10 Oct 2019
Recommend
CEO approval
Business outlook

Pros

The People The Opportunity The Events! I got to work at Custom Ink in various capacities and I was always ready to tackle a new challenge. Most people who work there are incredibly capable and collaborative and it's only getting better. Obviously no organization is without its challenges, and I will say for a 20 year old company - it still had a lot of growing up to do. With that, leadership was aware and actively working to improve. Great benefits, plenty of fun activities and events to meet other people who work there, and their desire to retain people long-term is really something special (pros and cons to that). I'd HIGHLY recommend Custom Ink to any friends and, in fact, many of mine still work there.

Cons

Some misplaced (or less-experienced) leaders can be scattered throughout the org (Primarily Ops teams) but Custom Ink is actively working to skill up leaders to be more well-equipped in the new era of Custom Ink.

Explore other reviews about Custom Ink

5.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Friendly staff and flexible hours made for pleasant work environment

Cons

The commute was too great

1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and diversity initiative at the time.

Cons

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
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Custom Ink Response
2w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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